Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Accounting automation allows accounting firms to offer real-time insights to clients by reducing the time spent on manual processes. It creates space for ...

The CEO is a few weeks into drafting the company's annual strategy plan. He shared the vision so far.

With Exclaimer, companies can eliminate manual updates, reduce the need for IT support and run personalised campaigns through ...

Progressive campaigns and Democratic organizations are now operating in an era defined by a paradox of choice. New solutions ...

Inman celebrates the most comprehensive recognition of property technology innovation to date, honoring leaders across ten categories transforming the residential real estate landscape ...

Financial giants have made a conspicuous bearish move on Salesforce. Our analysis of options history for Salesforce (NYSE:CRM) revealed 20 unusual trades. Delving into the details, we found 45% of ...

Financial giants have made a conspicuous bearish move on Salesforce. Our analysis of options history for Salesforce (NYSE:CRM) revealed 34 unusual trades. Delving into the details, we found 32% of ...

Despite Salesforce experiencing a -5.3% decline over the past day, its counterpart Adobe might be a more favorable option. While Salesforce leads the CRM and enterprise cloud software market with ...

The PGA Tour returns this week in Cabo for a resort-style contest at El Cardonal at Diamante Dunes. The World Wide Technology Championship was previously hosted at the Mayakoba resort, which is a far ...

Headlining the field this week are a pair of U.S. Ryder Cup team members in J.J. Spaun and Ben Griffin. Both have competed at this event previously, Spaun finishing T-30 a year ago and Griffin posting ...