Microsoft announced today that its next service update for Microsoft Dynamics CRM Online will be released in December. The update will include best practice sales and customer service business process ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...

A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

Microsoft is readying more new Dynamics 365 applications which officials are touting as AI and mixed-reality-infused. At the "Microsoft Business Forward" conference in Paris on February 21, company ...