For years, the business mantra has been a straightforward one: Build an outstanding product and the market will follow. While that may have once been the case, it's no longer the gospel truth in today ...

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM automation system, aimed at helping businesses improve how they track leads, ...

Today, CRM security has to be by design, integrated throughout platforms with end-to-end encryption, role-based access controls and consistent threat monitoring. Automated risk-based access controls ...

Now that we’ve all agreed that CRM systems are must-haves for competitive businesses, those of us who specialize in implementing these solutions are seeing something new: an uptick in the number of ...

I replied, “They all pretty much suck and have since Siebel Systems invented it.” Let’s start with platform companies like Google and Square Payments that do not generally use CRM systems and rarely ...

Security concerns are changing the way companies approach their customer relationship management (CRM) platforms. The assumptions of a decade ago, where protection was bolted on post-implementation or ...

Rocket CRM today announced the launch of its enhanced CRM automation system, marking an important advancement in how the company supports businesses in managing customer relationships, sales pipelines ...