The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

BOSTON—Microsoft has announced—finally—its version of on-demand CRM software. For more than a year the software giant has nosed around the fact that its working on customer relationship management as ...

Microsoft on Tuesday morning unveiled the latest iteration of its Microsoft Dynamics CRM software complete with enhancements including Skype, Yammer and Lync integration as well as widepread ...

REDMOND, Wash. — Dec. 6, 2005 — Microsoft Corp. today announced details of its partner initiatives for the release of Microsoft Dynamics™ CRM 3.0. The company has been working with a wide array of ...

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

REDMOND, Wash. — March 26, 2007 — Raymond James Financial, Inc., one of the largest U.S. financial services firms, has selected Microsoft Dynamics™ CRM as its software of choice for customer ...

The company also plans to disclose pricing for the Microsoft Dynamics Live CRM hosted software: $39 per user per month for a Professional version as an introductory price through 2008, increasing to ...

Australian Power and Gas has implemented Microsoft Dynamics CRM and other Microsoft software to handle a skyrocketing number of customer queries, but the company's CIO has said that he won't complete ...