Procedureflow, the intelligent knowledge management platform, today announced the launch of AI Search and AI Process Designer, two new AI-powered tools designed to help employees and agents find ...

So says Tokyo-based business scholar Ikujiro Nonaka, coauthor (with management researchers Ryoko Toyama and Toru Hirata) of Managing Flow: A Process Theory of the Knowledge-Based Firm (Palgrave, 2008) ...

The modern world is interconnected in ways that were unimaginable only a couple of decades ago. There now exists a constant flow of ideas, technologies, services, goods and even people across borders, ...

Knowledge management (KM) has reached an inflection point. With businesses seeking to compete on knowledge, create “wow” customer experiences, and empower their workforces, knowledge management has ...

Knowledge is power. It holds the context and insight required to drive business forward. However, knowledge is often trapped in data silos—stuck on a server or lost in a forgotten folder. That ...