Duffy’s latest comments come after he rolled out a new campaign encouraging people to act and dress nicely during air travel ...

The Department of Transportation (DOT) launched a modernized system for air travel-related consumer complaints. The updated system replaces outdated 1990s technology, enabling faster complaint ...

Air travel demand is steadily growing, and so is the competition. Airlines are stepping up efforts to improve the customer travel experience and differentiate themselves through innovation. Many are ...

Air travelers have been on a wild ride this fall with flight cancellations and staffing shortages related to the US government shutdown, on top of the annual Thanksgiving crush still to come. Here’s ...