"Bought a 2018 Honda Accord that past their multi point thorough inspection. The very next day the engine light came on and the car was acting funny. They reluctantly took it back and said it had a loose spark plug and bad coil and they fixed it. The car continued to have issues over the last 6 weeks- engine light came on with the exact same symptoms so I called them, they had me bring the car in and then stated they checked their work and they did their part. When I said it's the same symptoms it's had for the last 6 weeks they stated the car had a different problem but showing the same symptoms. I took the car to the Honda dealership and it needs a head gasket repair, new spark plugs, and black break fluid. Total repair cost for the car I paid $17,000 for is over $5000 with in 6 weeks of buying it-even though it passed their sure fire used car inspection checklist. Buyer Beware-they do not stand by what they sale and do not check the cars to the standards they imply."
Coughlin Kia of Dublin
1.5
8
5105 Post Rd, Dublin
OPEN · 09:00 - 20:00 · +1 614-652-6542
"A sales associate suggested my fiance "smile more" and also that she looked "mature for her age" based on the clothes we were wearing after getting her DOB during the sales process.\n\nThe sales manager, Elijah, told his own employee to "shut up/quit talking" in front of me during the negotiation process and accused me of "playing games" when attempting to negotiate the price after getting a real buyers order - a standard part of the negotiation process.\n \nThe another sales manager used the phrase "happy wife, happy life" clichés to pressure me into buying a car just to please my fiance.\n\nCoughlin Kia of Dublin is unprofessional, hostile, and borderline sexist; especially the sales management. Do not reward this dealership with your business."
Lou Fusz Kia
2.5
78
3445 Morse Rd, Columbus
OPEN · 09:00 - 20:00 · +1 614-350-3068
"Please save yourself the headache and go somewhere else. I just got my car back after three and a half weeks of the worst customer service I've ever experienced.\n\nTheir automated phone system repeatedly hung up on me after long hold times -- and that was the only way I could get updates, since they never followed through on promised callbacks. My service rep, Alex, repeatedly told me he would call with updates, yet I never received a single one. At one point, he claimed he had tried to reach me multiple times, but it turned out he was calling my parents' old home number -- a line that hasn't existed for years. I have no idea how they even got that number, especially since all my interactions with them had been through my mobile phone.\n\nNot only was the communication abysmal, but the sense of urgency was nonexistent. My car sat there untouched for the entire first week because they hadn't even started diagnostics. When I called for an update, they couldn't even locate my vehicle in their system.\n\nAfter finally determining the car needed a new engine, I was told there was no way to get a loaner in the meantime. Then, when they said it was finally fixed and ready for pickup, the check engine light came back on immediately when they pulled it up -- right back to square one.\n\nHaving no car, no communication, and then being expected to pay for something they missed in the first place is unacceptable. This dealership clearly lacks organization, accountability, and respect for its customers. Do yourself a favor and take your business to any other Kia dealership."
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The World Economic Forum publishes a comprehensive series of reports which examine in detail the broad range of global issues it seeks to address with stakeholders as part of its mission of improving the state of the world. Besides reports on its key events and standalone publications such as the Global Competitiveness Report, the Global Risks Report and the Global Gender Gap Report, the Forum ...
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